Terms and Conditions
• Vouchers are sent by email
in PDF format. If you need a hard copy posted to you, please let us know
when making your purchase.
• Vouchers are valid until the end of that year's flying season.
• Vouchers are non-refundable
except under exceptional circumstances. An admin charge of £40 (hang
gliding) and £25 (microlighting) may apply to any refund issued.
• We fly from April to mid October, Tuesdays to Sundays. Our bookings
/ sales line is open all year round. (020-300-49100). You should call
us at least 8 weeks before the expiry date on your voucher, particularly
if you want to fly on a weekend.
• Hang gliding sessions start at approx 8am and 5pm when the conditions
are likely to be smoother and calmer. Please be aware that the time quoted
is the earliest that the session is likely to begin - sometimes we need
to sit out breezy or showery conditions. Please allow all morning for
a morning flight, and until sunset for an evening flight.
• Weight Restrictions: Our maximum passenger weight is 13½ stone
for hang gliding, and 16st for microlighting. Check with us prior to booking
if you are unsure about weight limits.
• Age restrictions: minimum age is 16 years old for hang gliding and 14
years old for microlighting. Anyone under 18 must be accompanied by a
parent/guardian. Please contact us prior to booking if the participant
is over 70 years old.
• Other restrictions: participants should be fit and healthy. Please contact
us prior to booking if you are not sure how an impairment or health condition
might affect the participant’s eligibility to fly.
• Please bear in mind when making your travel and accommodation arrangements,
that microlight flying and hang gliding are weather dependent, and that
the conditions will be assessed by the pilot only the day before at the
earliest. We will only fly if the conditions are suitable to be sure you
have a safe and enjoyable flight. Click here
to learn more about the weather and how it may affect your booking.
• If your flight is cancelled due to poor weather conditions then you
will be offered alternative dates. If your voucher is due to expire then
it will be extended until the next mutually convenient date, provided
you have been back in touch to rebook within a fortnight of your cancelled
flight. We do not issue refunds in the event of cancellation due to poor
weather.
• If you have booked your flight towards the end of the season and it
is cancelled you may need to wait until the following season to rebook
your flight.
• Your safety is paramount and, if we have to cancel your flight for any
other reason such as maintenance/equipment problems or pilot sickness,
then your flight will be rescheduled for a mutually agreeable date. We
do not issue refunds under these circumstances.
• Dome Discovery Flights: if we are not given permission to enter City
airspace for any reason then the flight will be exchanged for a standard
45 minute flight.
• You must give at least 48 hours notice (microlight flights) or 5 days
notice (hang gliding flights) to cancel your flight. Cancellation within
these periods or ‘no shows’ will be considered to be redeemed.
• We reserve the right to refuse to fly any participant who:
- does not meet the restriction requirements;
- has consumed alcohol or drugs;
- refuses to follow reasonable health and
safety instructions;
- has not attended the scheduled health
and safety briefing
- and/or behaves anti-socially or aggressively
to staff or other passengers
Under such circumstances, the participant’s voucher will be considered
redeemed and no refund or alternative flight will be given.
Terms and Conditions last updated
1.05.2011
What we offer
20-30 minute trial flight: £75
Dome Discovery trial flight: £99
60 minutes flight training: £115
Tandem Hang gliding: £190
Tandem Hang gliding for two: £350
Tandem Hang gliding Weekdays: £150